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Pretoria
Ennie Sithole

Ennie Sithole

Store Sales Associate

Customer Service / Support

Pretoria, City of Tshwane Metropolitan Municipality

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About Ennie Sithole:

 

Customer Service:

  • Greet customers and provide assistance.
  • Answer customer inquiries about products, services, and promotions.
  • Resolve customer complaints in a courteous and professional manner.

Sales:

  • Assist customers in selecting products that meet their needs and preferences.
  • Upsell and cross-sell products to increase sales.
  • Process sales transactions accurately and efficiently.

Inventory Management:

  • Stock shelves and displays with merchandise.
  • Monitor inventory levels and report shortages or discrepancies.
  • Assist with inventory counts and restocking.

Merchandising:

  • Maintain a clean, organized, and visually appealing store environment.
  • Set up and dismantle displays and promotional materials.
  • Ensure products are correctly priced and labeled.

Store Operations:

  • Follow store policies and procedures, including opening and closing routines.
  • Handle cash, credit card, and other transactions responsibly.
  • Participate in store meetings and training sessions.

Experience

 

Customer Service:

  • Greet customers and provide assistance.
  • Answer customer inquiries about products, services, and promotions.
  • Resolve customer complaints in a courteous and professional manner.

Sales:

  • Assist customers in selecting products that meet their needs and preferences.
  • Upsell and cross-sell products to increase sales.
  • Process sales transactions accurately and efficiently.

Inventory Management:

  • Stock shelves and displays with merchandise.
  • Monitor inventory levels and report shortages or discrepancies.
  • Assist with inventory counts and restocking.

Merchandising:

  • Maintain a clean, organized, and visually appealing store environment.
  • Set up and dismantle displays and promotional materials.
  • Ensure products are correctly priced and labeled.

Store Operations:

  • Follow store policies and procedures, including opening and closing routines.
  • Handle cash, credit card, and other transactions responsibly.
  • Participate in store meetings and training sessions.

Education

High School Diploma (Matric):

  • Completed high school education with a focus on foundational subjects.
  • Developed strong communication and interpersonal skills.
  • Gained basic math skills essential for handling transactions.
  • Participated in extracurricular activities that enhanced teamwork. 

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