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monica ditshitso

monica ditshitso

Call Centre Agent

Customer Service / Support

South Africa, West Coast District Municipality

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About monica ditshitso:

I am ambitious, passionate dedicated hardworking person with ability to give every effort to my task and unafraid of challenges 

Experience

Handling inbound calls-Solving queries from Vodacom customers-Assisting prepaid customers-making sure that customers are always satisfied

Processing claims- Solving and understanding  customers queries-Updating and capturing insurance-Follow up on customers insurance claims-Admin

Education

Working with electrical wires

Fixing electrical appliances 

Working on the main boards and generators 

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