Mikayla van dyk

From my education and work experience, I have learned the following:
I am a healthy, professional person with 4 years experience.
I enjoy what I do and strive to perform only at my very best.
I am a multitasker who enjoys a professional working environment. I am computer-literate.
I am a flexible person and work effective independently or in a team.
I am a structured and resourceful decision-maker and well organized.
Strongly self-motivated and enthusiastic.
I perform well under pressure and have very good reasoning powers in solving problems.
I am keen on expanding my knowledge, observant, a quick learner and can adapt to any work environment. I am honest and know how to handle situations with integrity.
I communicate effectively in both writing and verbally. I see myself as a dependable end loyal employee and always complete any given task as well as sometimes tend to be a perfectionist in my work. 

I am currently striving to better my qualifications on all levels including the following of which I already have intermediate experience in:
Microsoft HTML
Microsoft Word
Microsoft Access
Microsoft Excel
Google Drive
Bitrix 24
Email Communication
Social Media
Marketing Automation
Data Visualization
Data Capturing
GoodX (Medical web based system)
Medap (Medical web based system) 
Thunderbird
etc,
In order to provide an even better future for my family and me.

My role and responsibilities as Receptionist include but is not limited to Opening and closing of the practice, keeping a neat, clean and tidy working environment for everyone. My administrative role includes answering phones, emails and Whats Apps, as well as managing patients accounts and age analysis. I am
first and last point of contact and try my very best to keep it a pleasant point of contact. 
I am also responsible to ensure that orders are placed with the dental lab and pick up of dental work is confirmed.
At the end of the day I phone the next days clients to make sure there won't be any no shows and in the morning I send out Birthday messages.
My other duties include creating marketing and social media campaigns and strategies, including content ideation, and implementation schedules. Creating and distributing, engaging written or graphic content in the form of social media posts, blog content, or social media messages.
One of my main roles in social media marketing is to use communication tools that makes the company accessible to those interested in our product and makes us visible to those that don't know about out services yet. I use social media to target patients and fill the majority need.
Administrative Duties in short-term :
Personal Assistant Social Media Marketing Administrator Accounting Client liaisons Practice Management Medical Aid Liaison
Social media platforms I have experience in is as follows:
Facebook
Instagram
Twitter
As well as experience in promotion at local locations and establishing alternative means of promoting such as Radio stations, Newspaper articles; and flyers, etc.
As an administrator I have strong organizational and general office skills. I thrive under pressure and can handle a heavy workload with ease. I am dedicated and driven and always on task. Managing and distributing information within the office is also one of my key roles. Generally, my responsibilities include but again not limited to answering phones, taking memos and maintaining files. One of my responsibilities where my broad knowledge of Microsoft Office comes in handy is my responsibility of data capturing, sending, and receiving correspondence, as well as communicating with patients and Laboratories and Medical Aids.

 

I am currently busy completing my matric.