
Michelle-Lee Fourie
Tourism / Travel / Hospitality
About Michelle-Lee Fourie:
Ambitious professional with high-level business and financial acumen demonstrated over 12-year career. Strategic thinker with proven history of sound judgment and reasoned thinking in high-pressure environments. Knowledgeable level database and spreadsheet management with Microsoft Office and Pastel and Opera expertise.
Experience
Financial Manager:
- Processed 90+ accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments.
- Promoted productivity by handling all administrative tasks, including schedules and correspondence.
- Managed 30 vendor: Invoices, reconciling purchase orders, and documenting approvals in Pastel.
- Financial management of bank accounts and reconciliations of income and expenses.
- Setting up budgets and managing expenses accordingly.
- Producing accurate financial reports and information.
- Calculate pay according to hours worked incorporating leaves and overtime
- Manage and calculate taxes and deductions
Administration Assistant:
- Streamlined daily operations with administrative expertise, including file management, document control, and operational reporting.
- Organised common areas to foster welcoming and professional appearance of front desk, restrooms, and conference spaces.
- Assessed office equipment needs related to coffee machines, appliances, printers, and postage machines.
- Promoted productivity by handling all administrative tasks, including schedules and correspondence. Streamlined daily operations with administrative expertise, including file management, document control, and operational reporting.
- Organised common areas to foster welcoming and professional appearance of front desk, restrooms, and conference spaces.
- Assessed office equipment needs related to coffee machines, appliances, printers, and postage machines.
- Promoted productivity by handling all administrative tasks, including schedules and correspondence.
Reservations Manager:
- Managed all reservations for a 25 room hotel
- Achieved maximum performance levels for individual talk time, quality, and sales percentages with expert call control.
- Communicated information clearly and accurately to customers desiring accommodation reservations.
- Educated customers about facility amenities and available guests services by patiently answering all questions.
- Supervised and coordinated work of 3 hotel departments, including guest services, housekeeping, and administered working schedules for 12 employees..
- Created customer reservations on Opera booking & Property Management
System, including check-in and check-out times and requests - Improved sales by promoting functions, packages and catering services.
Education
National Diploma Hospitality Management: Food and Beverage
Cape Peninsula University of Technology, Oudtshoorn, South Africa
World education services: Verified International Academic Qualifications (3 years)
January 2008-Janary 2011
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