Michelle-Lee Fourie

Ambitious professional with high-level business and financial acumen demonstrated over 12-year career. Strategic thinker with proven history of sound judgment and reasoned thinking in high-pressure environments. Knowledgeable level database and spreadsheet management with Microsoft Office and Pastel and Opera expertise.

Financial Manager: 

• Processed 90+ accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments.
• Promoted productivity by handling all administrative tasks, including schedules and correspondence.
• Managed 30 vendor: Invoices, reconciling purchase orders, and documenting approvals in Pastel.
• Financial management of bank accounts and reconciliations of income and expenses.
• Setting up budgets and managing expenses accordingly. 
• Producing accurate financial reports and information. 
• Calculate pay according to hours worked incorporating leaves and overtime
• Manage and calculate taxes and deductions

Administration Assistant: 

• Streamlined daily operations with administrative expertise, including file management, document control, and operational reporting.
• Organised common areas to foster welcoming and professional appearance of front desk, restrooms, and conference spaces.
• Assessed office equipment needs related to coffee machines, appliances, printers, and postage machines.
• Promoted productivity by handling all administrative tasks, including schedules and correspondence. Streamlined daily operations with administrative expertise, including file management, document control, and operational reporting.
• Organised common areas to foster welcoming and professional appearance of front desk, restrooms, and conference spaces.
• Assessed office equipment needs related to coffee machines, appliances, printers, and postage machines.
• Promoted productivity by handling all administrative tasks, including schedules and correspondence.

Reservations Manager: 

• Managed all reservations for a 25 room hotel
• Achieved maximum performance levels for individual talk time, quality, and sales percentages with expert call control.
• Communicated information clearly and accurately to customers desiring accommodation reservations.
• Educated customers about facility amenities and available guests services by patiently answering all questions.
• Supervised and coordinated work of 3 hotel departments, including guest services, housekeeping, and administered working schedules for 12 employees..
• Created customer reservations on Opera booking & Property Management
  System, including check-in and check-out times and requests
• Improved sales by promoting functions, packages and catering services.

National Diploma Hospitality Management: Food and Beverage 

Cape Peninsula University of Technology, Oudtshoorn, South Africa

World education services: Verified International Academic Qualifications (3 years)

January 2008-Janary 2011