
Melody Mankunzi
Customer Service / Support
About Melody Mankunzi:
I am flexible, reliable and possess excellent time keeping skills. I am an
enthusiastic, self-motivated, reliable, responsible and hard working person.I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own
initiative.
Experience
Customer Service Consultant
Main Duties Performed:
● Determines eligibility by comparing client information to
requirements.
● Establish policies by entering client information; confirming
pricing.
● Informs clients by explaining procedures; answering questions;
providing information.
● Obtaining client information by answering telephone calls;
interviewing clients; verifying information.
● Maintains communication equipment by reporting problems.
● Maintains and improves quality results by adhering to standards
and guidelines; recommending improved procedures.
● Updates job knowledge by studying new product descriptions;
participating in educational opportunities.
● Accomplish sales and organization mission by completing related
results as needed.
Education
I attended Lyttelton Manor High. Matric Certificate Grade achieved Grade 12
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