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Cape Town
Melody Mankunzi

Melody Mankunzi

Customer consultant

Customer Service / Support

Cape Town, City of Cape Town

Social


About Melody Mankunzi:

I am flexible, reliable and possess excellent time keeping skills. I am an
enthusiastic, self-motivated, reliable, responsible and hard working person.I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own
initiative.

Experience

Customer Service Consultant
Main Duties Performed: 
● Determines eligibility by comparing client information to 
requirements.
● Establish policies by entering client information; confirming 
pricing.
● Informs clients by explaining procedures; answering questions; 
providing information.
● Obtaining client information by answering telephone calls; 
interviewing clients; verifying information.
● Maintains communication equipment by reporting problems.
● Maintains and improves quality results by adhering to standards 
and guidelines; recommending improved procedures.
● Updates job knowledge by studying new product descriptions; 
participating in educational opportunities.
● Accomplish sales and organization mission by completing related 
results as needed.

Education

I attended Lyttelton Manor High. Matric Certificate Grade achieved Grade 12

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