
Mellisa April
Customer Service / Support
About Mellisa April:
I am brave, clever ,honest, trustworthy and most of all i believe i am a asset.
I am confident and hard working and take responsibility and accountibity for my actions.
I work well under pressure, I am a go getter and a fast learner. I strive and crave for new beginnings
Experience
Verify account information
Answering incoming calls
Take responsibility for being first point of
contact.
Answer all incoming customer calls
Respond to customers emails in a
professional manner.
Data entry of customer registrations
Great attention to detail
Ability to work under pressure
Communicate effectively
Great listener
Strong time management
Has a pleasant, patient and friendly attitude
Excellent oral and written communication
Ability to handle multiple tasks and demands
Problem solving
Willingness to go extra mile
Adaptability
Intra-personal skills
Education
Grade 12
Short courses that include computer basics , Leadership
➢ Digital
➢ Entrepreneurship
➢ Project management
➢ Communication
➢ Fire fighting
➢ UX/UI
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