About Mbali Sibeko:
Customer service specialist with excellent front desk administration background. I am a self motivated hard working individual with good interpersonal skills and I am always willing to learn new skills that will benefit my career growth . I am a very reliable individual and able to work under pressure.
Experience
BMW FOURWAYS
2022-Present
- Operating incoming and outgoing calls in a professional manner
- Handling queries and complaints via telephone and mail
- Sorting and distributing emails
- Assisting colleagues with administrative tasks
- Assist with traffic fines
- Greeting and assisting clients in a helpful and positive attitude
Education
Tshwane University Of Technology
Diploma in Contact Centre
2020-Present
Majors:
- Contact Center Management
- Customer Relations Management
- Human Resource Management
Winnie Mandela Secondary School
High School
2014-2018
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