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Equestria
Mashao Clement Monhla

Mashao Clement Monhla

Virtual assistant

Customer Service / Support

Equestria, City of Tshwane Metropolitan Municipality

Social

Services provided

Well disciplined individual with a strong customer service background with sales experience to top it up in the finance and retail industry that has led to me developing many sets of skills that make easy to blend in with many teams and understand their work culture while focusing on the set objective.

Customer Service Representatives
General Sales
Transcription (Edited, Intelligent, Verbatim, Phonetic)
Administrative Assistants
Cold Callers
Admin - Data Entry & Transcription Services
Call Centers / Telemarketing
Customer Onboarding
Typists
Virtual Assistance
Support - Virtual Assistant Services
Approximate rate: R250 per hour

Experience

Worked with Absa for 6 years where i have performed different duties under various roles. I started as a teller than i was promoted to customer service after 1 year where i worked for another 1 year 6 months than promoted to sales Consultant where i spent 4 years and during this duration i was also trained to do branch Admin work as and when required by the business.

Education

Completed matric in 2012 and started studying in 2013 February at HJN Training college where i graduated in 2015 with a National Diploma in Policing. April 2023 i started studying with Milpark Education for a NQF 5 in Banking which is still in progress.

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