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Cape Town
Ncomeka Mdaka

Ncomeka Mdaka

Helpdesk support

Customer Service / Support

Cape Town, City of Cape Town

Social

Services offered

I am a driven and detail-oriented professional with a background in administration, customer support, and entrepreneurship. As someone who values efficiency, organization, and clear communication, I thrive in roles that require analytical thinking, problem-solving, and a proactive approach to challenges.

I balance my professional life with a passion for personal growth, prioritizing health, self-care, and continuous learning. With experience managing multiple responsibilities, I excel at creating systems that foster productivity and smooth operations. My vision extends beyond day-to-day tasks, as I strive to bring strategic insight and innovation to every role I take on.

As an individual, I am calm under pressure, independent, and resourceful. I’m inspired by opportunities to make meaningful contributions, whether through leadership, collaboration, or helping businesses grow and succeed.

Customer support
Entrepreneurship
Business management
Administration
Approximate rate: ZARR 150 per hour

Experience

I have extensive experience in administration, customer support, and business management, where I’ve honed skills in organization, problem-solving, and communication. I excel at streamlining processes, managing operations, and ensuring exceptional service delivery. Additionally, I have entrepreneurial experience in starting and managing businesses, which has given me valuable insights into leadership, multitasking, and strategic planning. My ability to adapt, remain detail-oriented, and work independently makes me an asset in dynamic environments

Education

You hold certifications in IT System Support (NQF5) and IT Technical Support (NQF4) from On the Ball College (2019–2021). This foundation in IT equips you with a strong understanding of technical systems, troubleshooting, and support, complementing your extensive professional experience in data management, customer service, and administrative roles. You also hold a matric qualification from Ncuncuzo Combined School (2008), which highlights your dedication to lifelong learning and career growth.

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