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MASENTLE MOPELI

MASENTLE MOPELI

Call Centre Agent

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

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About MASENTLE MOPELI:

I Masentle Emily Mopeli, am a very passionate individual who strikes to learn and share knowledge. I am a very friendly hard and smart working person who is always looking forward to any challenges that may help me in the future in matters of growth and development as an individual. I am open-minded. I'm a team player I have more than 8 years working experience. Im computer literate and I listen effectively, attentive and respond appropriately. 

Experience

I have 4 years of retail experience Cotton On Group. 3 years as an administrator/ quality assurer Department of Education. 2 years as a call centre agent Merchants (Comcast). I have sales and Marketing experience. With my experience I maintain quality service by enforcing quality and customer experience standard and analysing and resolving customer quality

Education

Diploma in Grade R Teaching at Lyceum College (not yet obtained) 

Grade 12 at Topaz Secondary School (2014) 

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