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Maraine Swarts

Maraine Swarts

Customer care service provider

Customer Service / Support

Cape Town, City of Cape Town

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About Maraine Swarts:

Hi, My name is Maraine and I am an experienced customer service consultant. I have been working in the contact center industry for 4+ years assisting customers via e-mail, call and online Chat service. My last role as an Enrollment Coordinator with Eduvos University had me working from home during the pandemic and thrived working independently and unsupervised. Through the years I've gained skills such as great communication, comprehensive listening & understanding, analytical problem solving skills, interpersonal skills that allowed me to have great working experience with my team & managers. 

Experience

Eduvos University through Altron Peoples Solution: Eduvos University via Altron Peoples Solution.

Amazon: Customer Representative

Capital: Customer Agent

Festo: Branch Administration

Vodacom: eService Customer Consultant

Education

Higher Certificate in Business Management with MANCOSA University (still ongoing)

Non-credited short certificates via Young People@Work

Human Resources

Master Train the Trainer

Bookkeeping (still ongoing)

 

 

 

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