
Maraine Swarts
Customer Service / Support
About Maraine Swarts:
Hi, My name is Maraine and I am an experienced customer service consultant. I have been working in the contact center industry for 4+ years assisting customers via e-mail, call and online Chat service. My last role as an Enrollment Coordinator with Eduvos University had me working from home during the pandemic and thrived working independently and unsupervised. Through the years I've gained skills such as great communication, comprehensive listening & understanding, analytical problem solving skills, interpersonal skills that allowed me to have great working experience with my team & managers.
Experience
Eduvos University through Altron Peoples Solution: Eduvos University via Altron Peoples Solution.
Amazon: Customer Representative
Capital: Customer Agent
Festo: Branch Administration
Vodacom: eService Customer Consultant
Education
Higher Certificate in Business Management with MANCOSA University (still ongoing)
Non-credited short certificates via Young People@Work
Human Resources
Master Train the Trainer
Bookkeeping (still ongoing)
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