Mamaola Nkhahle

A Human Resources Management Graduate with a background in corporate, retail, and academic sectors, skilled in effective communication and advanced customer service. Recognized for thriving in fast-paced environments, with a solid understanding of HR Management, Strategic Management, and Industrial Relations. Capable of managing multiple responsibilities simultaneously, proactively resolving issues, and consistently exceeding established goals. Seeking a role to leverage accumulated skill set and broad tertiary institution background for further personal and professional development while driving organizational efficiency. Proficiency in Microsoft Office and IT systems. Demonstrates strong leadership, teamwork, and problem-solving abilities, along with a high level of professionalism and adaptability.

1REVERSIDE, SOUTH AFRICA

Junior Account Manager, May 2023 – Current

Duties:

• Providing ongoing account support to existing clients assigned by the sales team.
• Reporting to Accounts managers as required.
• Conducting sales research and identifying new sales opportunities.
• Documenting processes and maintaining sales department records.                                        

DEPARTMENT OF EDUCATION, SOUTH AFRICA

Educational Assistant, December 2020 – April 2021 & November 2021 – March 2022

Duties:

• Provided assistance to the teachers also facilitated lesson plans as well as preparations and completed academic records.
• Executed general administrative tasks also aided teachers when necessary and participated in organized training(s).

WALTER SISULU UNIVERSITY, SOUTH AFRICA

Registration Assistant, January 2018 – June 2018

Duties:

• Evaluated high school transcripts post the closing of the application window in order to assess academic competitiveness and grant eligibility.
• Assisted with collection of documents also aided with open registration as well as with new student orientation.
• Oversaw office e-mail traffic, course changes as well as student and/or faculty enquiries on a daily basis.
• Captured data that was pertinent to records of graduates and entry/exit information meticulously and conscientiously.

CHECKERS, SOUTH AFRICA

Cashier, July 2012 – February 2014

Duties:

• Reconciled payments also attended to customer sales enquiries while provided exceptional customer service.
• Scanned purchased goods as well as received stock also ensured that pricing was accurate and calculated available balances and elucidated transactional recordings.
• Conducted meticulous clerical and/or transactional functions pertinent to cash reconciliations.
• Handled customer complaints by resolving issues and offered discounts when appropriate for promotional purposes.

Accomplishment:

• Promoted company and increased sales by promoting Eezi Coupons.

UNIVERSITY OF JOHANNESBURG, SOUTH AFRICA

Majors: Personnel Management, Research Methodology, and Strategic Management

Accomplishment:

Bachelor of Technology (NQF Level 7) in Human Resources Management, 2019

WALTER SISULU UNIVERSITY, SOUTH AFRICA, SOUTH AFRICA

Majors: Industrial Relations, Business Management, and Personnel Management

Accomplishments:

• National Diploma (NQF Level 6) in Human Resources Management, 2018
• Received a Certificates for Academic Excellence.

 LUZIE DRIFT SECONDARY SCHOOL, SOUTH AFRICA

Majors: English, Accounting, Economics, Sesotho, Life Orientation, and Business Studies

Accomplishment:

• National Senior Certificate, Matric and/or Grade 12, 2010

 Professional Accreditation and Training:

• Renewing the Student Membership of SABPP.