Makabongwe Matsebula
Customer Service / Support
About Makabongwe Matsebula:
I have 9 years of experience in the banking sector, specifically in Customer service and Foreign Exchange. I have strong analytical and problem-solving skills. I have good communication and presentation skills. I aim to further my CIMA studies in the medium term, as I aim to venture in Management Accounting.
In one of the roles I was also involved in a system upgrading project for the system T24, which lasted for 2 Months.
Experience
Standard Bank Group
Consultant PBB International Payments and Trade
13 March 2023 to 28 March 2024
Eswatini Bank
Foreign exchange Teller
1 December 2018 to 15 August 2022
Eswatini Bank
Swift Capturer
1 May 2018 to 30 November 2018
Eswatini Bank
Customer Service Consultant
1 May 2014 to 30 April 2018
Education
Forensic Accounting and Fraud Examination- West Virginia University(June 2024)
Accounting Industry Training (Certificate)- Brainnest Consulting- Germany (Online)-26 June 2022 TO 23 July 2022
Bachelor of commerce in Accounting- Midrand Graduate Institute/Eduvos(2009 - 2013 )
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