madelaine engelbrecht
Customer Service / Support
About madelaine engelbrecht :
I am customer driven. I am dedicated and focused and strive to succeed in any and all task assigned to me. I am a strong leader and currently manage a diverse team of 24 individuals in a helpdesk and site support area. I am goal orientated and always treat the company as my own.
Experience
Bcx- helpdesk team leader
Bcx- training facilitator
Bcx- shift leader
Bcx- NOC manager for SAA and SITA
Bcx- 2nd and 3rd level network engineer manager
Bcx- incident management
TTConnect- Customer support Manager
Education
Itil certified.
CCNA- exam not cometed as I was not required for my position.
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