Lizelle Hay

Dear Recruitment Team,

I hope this message finds you well.

I am reaching out to explore potential career opportunities through your agency. With over 15 years of leadership experience in strategic programme management, PMO direction, and operational transformation, I am seeking a senior role where I can continue driving high-impact initiatives and building high-performing teams.

Most recently, I served as Head of PMO / Projects Director at iWMS, where I led a global PMO overseeing multi-million-dollar programmes across the US, South Africa, and EMEA. I implemented governance frameworks that enhanced delivery predictability, strengthened stakeholder confidence, and improved cross-border team performance.

I am particularly interested in organisations that value strategic alignment, operational excellence, and transformation leadership. If your agency is currently working with clients seeking experienced professionals in these areas, I would welcome the opportunity to connect and share more about my background.

Please let me know if you require any additional information, such as my CV or portfolio. I am available for a conversation at your convenience and look forward to the possibility of working together.

Kind regards,

Lizelle Hay

Strategic and results-driven business leader with over 20 years of experience spanning project management, product operations, customer success, and enterprise transformation across technology, financial services, insurance, and retail sectors. Proven track record of delivering complex, cross-functional initiatives that drive operational efficiency, regulatory compliance, and customer value.

Recognized for leading high-impact programs across global teams, managing multimillion-dollar portfolios, and implementing scalable systems and processes. Adept at stakeholder engagement, business process re-engineering, and aligning technology with strategic goals. Combines deep analytical capability with a practical, solution-oriented mindset to navigate ambiguity and deliver measurable outcomes.

Higher Diploma in Business Management

PMP

Prince2

Scrum Master