Liezl Viljoen

Diploma-educated personal assistant and administrator with sixteen years’ international experience.
Extensive multicultural exposure to all aspects of corporate office management, administration, and PA functions.
Proven expertise in written and verbal communication at all levels.
Consistently successful in anticipating and pre-emptively fulfilling Executive Managements' requirements with a can-do attitude, integrity, sound judgment and strong problem-solving skills.
 

Helm Holding WLL
Executive assistant to the Managing Director and Deputy Managing Director  May 2023 to Jan 2024
Managing the calendars of both the MD & DMD, and diplomatically supporting them in their time management. 
Coordinating all telecommunications for the Executive Office. 
Monitoring the DMD’s email account by flagging important communications and personally responding to his emails. 
Drafting internal and external communications on behalf of the Executive Office. 
Facilitating the timely turnaround of all documents requiring signatures.
Coordinating travel arrangements for the Executive Office and its family members.
Maintaining a document control system for Management.
Establishing and maintaining professional rapport with all internal and external stakeholders.
Efficient day-to-day running of the office by having all relevant documents on hand, and by overseeing the support staff.
Reason for leaving: Downsizing (Last in, first out) Returning to South Africa

Teyseer Group

Personal assistant to the Deputy Chairman and Chief Operations Officer  September 2014 to May 2023
Managed the calendars of the Deputy Chairman and the COO, diplomatically supported them in their time management. 
Coordinated all Executive Office telecommunications. 
Monitored the COO’s email account by flagging important communications and personally responding to his emails. 
Drafted all letters, memorandums and emails on behalf of the Executive Office.
Coordinated travel arrangements for the Executive Office (and families); as well as for visiting business partners and VIPs.
Implemented and maintained a document control system.
Established and maintained professional rapport with all stakeholders.  Also cultivated excellent working relationships with all department heads, staff and business partners internationally.
Efficient day-to-day running of the office by having all relevant documents on hand, and by overseeing the support staff.
Reason for leaving:  Pursued a new opportunity more congruent with my skill set.
KCIC (Asyia Investments)

Head of administration, IT and human resources  December 2011 to August 2013
Directed the relocation of the head office, in record time, with no man-hours lost.  I found our new offices, worked with the contractors on the functional floor layout, design and décor, ensuring artistic expression of our corporate identity.
Supervised all stages of the fit-out of the 1150 m2 floor, from empty shell, to the physical relocation.
Oversaw the relocation of the IT infrastructure and achieved 100% connectivity in half of the allowed downtime of twenty-four hours.
Updated the HR and IT policies in accordance with the Capital Markets Authority (CMA) regulations, as part of the company’s mandatory registration with the CMA.
Managed the company’s subscription to the CiNet credit reporting system, to comply with the then new Central Bank of Kuwait regulations and subsequent daily submissions.
Successfully relocated employees from Kuwait to Hong Kong ensuring seamless integration and uninterrupted productivity.
Sourced and implemented private group health insurance for all head and regional offices.
Headed the IT section, ensuring IT support to head and regional offices.
Maintained all master lists: payroll, employee records, ministry reports, PIFSS, leave calendar, salary certificates, private group health insurance, employment offers, employment contracts for all Head and regional offices.
Managed work permits process and residence visas for both our Kuwait and Hong Kong offices. 
KCIC (Continued)

Office manager May 2007 to November 2011
Established full in-house printing facilities, fully meeting Management’s requirement for high quality A5 duplex colour printing.
Managed the design, proofing, and printing of the annual report. Beat my deadlines by 25%, every year, for four years.
Exploited marketing opportunities in close cooperation with the managing director. 
Maintained the appearance of the office to international standards, in accordance with strict guidelines.
Seamlessly relocated the five departments onto a new floor with zero disruption to productivity.
Established and implemented guidelines for office operations, and procedures ensuring the availability of all required equipment, resources and manpower.
Various HR functions and arranged and hosted all staff functions.
Ensured the availability of all printed stationery and was editor-in-chief of our corporate brochure. 
Supervised the IT section, ensuring the establishment and implementation of a fully functional IT infrastructure, Cisco network connectivity on fibre and E1, with full redundancy, and day-to-day user support and troubleshooting.
Finalised the operational budget and controlled expenditure for the office management and IT function.
Reason for leaving:  Family relocated to Qatar.

 

Technikon Pretoria Jan 1991 to Nov 1993

National Diploma in Office Administration