Lerato Thulo
About Lerato Thulo:
I am a 35-year-old graduate from Maharishi International University, I am professional, respectful, open minded and friendly person. I value other people’s opinions, enthusiastic and sympathetic. Working amongst people has taught me a lot about different characters, to respect your job and to deliver on your duties timeously
Experience
2020 February – November 2022Policy Administrator, Bryte InsuranceStarted at Bryte in 2020 through a Long Term learnership – Tied agent cross selling, upselling and closing sales till April 2021. Moved to Policy Administration in May 2021 caring out policy schedules, determining premium costs and level of risk, quoting premiums. |
Skills acquired in this roleAnalytical, math, writing, advising, quoting of premiums, preparing annual and debtors’ statements and payment allocations skills, time management, team work, communication skills, administrative skills, typing skills, data modelling, customer service skills, TIA, TIAL, I90, Easi Pol Systems, MS Outlook, Word Excel and Power Point, Avaya |
2018 June – 2019 DecemberCall Centre agent, Digital Solutions Group (Nandos)Provide information and handle complaints regarding the organizations products or services, placing orders for clients, escalating customer queries to shops across South Africa, creating customer profile. Skills acquired in this roleHow to deal with irate customers, addressing of clients, multi-tasking and phone etiquette.
2011 August – 2011 Decemberelectrical installer, Cambridge Energy Efficient SolutionsBooked appointments for my team for the replacement of shower heads, light bulbs. Light auditing and installation of industrial lights and motion sensor under the going green project for Eskom which saved companies money and lowered the energy it consumed.
Skills acquired in this roleElectrical installations, book keeping, phone call etiquette
2008 May – 2014 JuneElectrical installer, Edison LeboneResponsible for industrial light retrofitting and motion sensor installations
Skills acquired in this roleElectrical installations
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Education
June 2021Bachelor of Arts in Business Administration, Maharishi International UniversiyI received As for Internship in Management & Managerial Accounting |
February 2021Long Term Insurance NQF LEVEL 4, Invuya Institute of Learning
currently studyingShort Term Insurance NQF LEVEL 5, Octomate EducationDECEMBER 2006Matric, M. H. Joosub Technical Secondary School
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