Lauren Maart

I am an achievement-driven and results-oriented individual. I am very professional, courteous and always produce work of a high standard. My aim is to excel in my field through hard work, research, skills and perseverance, to succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Telephonic collections and follow up. Detailed comments on each case. Statements, Utility readings and invoices where needed.  capture monthly turnover figures
 Load Utilities for pre billing / advise meter readers if any change
 Bank allocation and journals to correct payments.
 Final demand letters. Recommendation to summons. Update data (addresses and contact details) and Data Integrity.
 Follow up of unpaid cheque and debit orders and letters to clients. Interpretation and suggestion of down payments and follow up in writing.
 Interest on arrear rental – control.
 Recommendation of summons of tenants more than 2 months outstanding. Follow up of all outstanding matters.
 Communication to Client Manager and tenant admin on disputes after investigating of the original lease agreement and account
 Start renewal process 9 months in terms of client mandate  Draft offers , renewals and lease agreements and electronically forward copy to tenants  Load leases, debit orders (Nicor) / Ensure all leases are returned with FICA documents signed and witnessed correctly, all annexures and attachments accurately processes and filed  Follow up on outstanding lease agreements and on FICA documentation , Liaise with brokers when necessary
 Ensure all bank guarantees and deposits are paid by the tenant
 Renewal Process /keep track on outstanding leases
 Assist building manager if necessary.
Collection of rent in accordance to individual and team targets within first 5 working days.

Proven Written And Verbal Communication Skills
 Excellent Attention To Detail And Interpersonal Skills
 Knowledge Of Filing And Updating Records
 Excellent Organizational Skills
 Ability To Work Independently And As Part Of A Team
 Excellent Customer Service Orientation
 Good Time-Management Skills
 Demonstrated Ability To Remain Self-Motivated At All Times