Lance Day

A professional Financial, Sales and Branch/Store Manager with over 30 years’ experience, both in the Private and Public retail sector coupled with automated accounting systems and vast training capabilities for succession. Strengths include: 

• 15 years’ experience in Financial Management accounting and reporting up to income statement level and balance sheet.
• 3 years’ experience in Payroll Management.
• 8 years Sales Management and Supervisory experience.
• 4 years Branch Management experience.
• Customer service experience for both internal and external customers.
• Implementation of systems and procedures.
• Attention to detail, meeting of deadlines and achieving targets set.
• Excellent Microsoft office skills
• Full knowledge and proficient in SAP ERP6 software 

I have also trained, coached and mentored 3 successors who were officially appointed as Administration Managers in other branches of our organization. Succession planning for Floor Supervisors and Department Managers were implemented for bench strength in my branch through various training courses I presented.

Massmart / Walmart SA  - Builders Warehouse 2006 - Present

Financial and Admin Manager                                                                        

Sales Manager

Store Manager

Financial administration

• All administration of financial controls up to income statement level, 
• Expense control, stock management, excelling in customer service, banking control, IT systems control,
• implementation of administration control. Management procedures and policy monitoring.
• Achieved yearly staff incentives by maximizing profitability through expense control and driven sales targets

Sales Management

• Managing a team of 100 sales staff, communicating sales plans to all staff and management there of                                                     
• Setting and achieving sales targets with distinction, planning and executing national and in-store promotions. 
• Replenishment of stock and maintaining merchandising standards.

Store Management

• Managing a team of 180 staff as store manager with a turnover ZAR 350 million, expense base ZAR 50 million and net profit ZAR 55 million.
• Setting of achievable budgets and goals, full store operations planning, executing and achieving.
• Customer expectation met
• Mitigating risk and security
• Staff disciplines, responsibility and accountability 
• Shrinkage 
• Training and development of all staff
•  

Systems Manager and Administration     1989 – 2006 

Pepkor, Shoprite Checkers

Reporting to the Store and Regional Manager, responsible for a full spectrum of systems and administrative processes within the Branch:

• Financial control, stock control, Frontline systems and Management.
• Banking, Dispatch and Receiving Management, Sales Management and store operations.
• IT systems hardware installation and testing.

EDUCATIONAL HISTORY

Matric Certificate - Plumstead High                                                              Graduated Dec 1985

PROFESSIONAL DEVELOPMENT

        Management Training Certificate, Checkers Management Training School - April 1989

        Interaction Management Certificate, Edutel National Certificate Training Academy – Mar 1991

Senior Financial Management Certificate, Stratagem -  May 2012

        NQF LEVEL 5 Retail Generic Management: Certificate - Edutel Training Academy - May 2016                                                             

PROFESSIONAL ACHIEVEMENTS 

• Voted best store in Western Cape for expense saving and achieving sales and profit targets.
• Incentive for all staff based on net profit.
• Customer service excellence.
• Voted DIY Store of choice.

Senior Financial Managment certificate obtained May 2012

NQF LEVEL 5 Retail Generic Management: Certificate - Edutel Training Academy - May 2016