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Kireshnie Govender

Kireshnie Govender

Head of Operations - SBV Cash Services
Durban, eThekwini Metropolitan Municipality

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About Kireshnie Govender:

Enthusiastic and results-driven individual with over ten years of work experience in the financial/cash sector as a change agent, leader, and communicator. Experience with high-volume processing/circulation of goods, service delivery, quality control, budgeting, and risk management. Continuously strengthening business performance through people, technology transformation, Lean principles application, agile workflow adoption, and employee-led programs.     

Experience

  • Provides Strategic direction to the Operations portfolio/channel for the short-term execution and long-term strategy of SBV Processing and Logistics solutions and service offerings. 
  • Effectively manage and mitigate Risks associated with losses, technology shifts, projects, risk and governance frameworks
  •  Leverage industry best practices, data & analytics, financial/ROI analysis through internal and external resources to deliver solutions that are aligned with the strategic objectives of SBV.
  • Lead and drive strategic alignment within Risk and Operations by working with cross functional teams and ensuring a strong executional ability from the Processing team to deliver.
  • Provide Global and National Processing Market Intelligence in order to enhance insight and business decisions.
  • Lead activities to deliver best-in-class client experience within the Operations network in terms of innovation, functionality, technology, look and feel to ensure that SBV stays abreast or ideally ahead of its competition.
  • Grow the SBV Brand and Culture through its people first philosophy, training capability, transformation and BBB-EE initiatives aligned to the company scorecard. 
  • Provide leadership to employees within the organisation, creating a winning culture and high morale. Initiate and lead a culture of performance driven output through shared purpose vision and values. 
  • Track adherence to budgeting for the Processing P&L, inclusive of the identification of cost efficiencies and financial performance measurements. 
  • Manage the Processing P&L as well as to operationalize improvement strategies to create shareholder value and profits for Business.

Education

Current busy with my MBA through Henley Business School 

Completed:

Postgraduate in Management (NQF 8)
Henley International Business School  

Bachelor Of Business (NQF7)

Milpark Business School 

 

Advances Diploma in Finance (Credit Risk)

Unisa 

 
 

 

 

 

 
 
 
 

 

 
 
 
 

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