
Nolwazi Nzama
Customer Service / Support
About Nolwazi Nzama:
Reliable receptionist with the communication and organisational skills necessary to serve as the first point of contact and to manage general administrative tasks. Proficient in achieving tasks effeciently with several years experience in a variety of industries and a history of success in providing premier customer service. I have a flexible and positive approach to employment and am willing to train to suit my next working environment.
Experience
• greeting clients and providing them with relevant information
• answering incoming calls
• operating switchboard
• take coherent messages and distribute to relevant staff
• handling queries
• receipting payments
• logging calls to IT department
• ensuring that the reception area is compliant to Brand Standards
• checking and processing contracts
• administering payroll processes
• administering stationery orders
• manage and issue petty cash
• monitor and control uniform stock
Education
Grade 12/matric: Durban Girls’ Secondary School
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