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Khulile Mhlongo

Khulile Mhlongo

Customer service Consultant
Newlands West, eThekwini Metropolitan Municipality

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About Khulile Mhlongo:

I have six years of experience making individualized recommendations to consumers as a friendly, motivated, and competent customer service worker. Companies have benefited from my experience in customer service by growing their revenues by 15% annually. My beliefs for providing individualized service and getting to know my clients can help businesses increase sales and customer satisfaction while exceeding their financial targets.

Experience

My experience with customer service primarily relates to retail. While I've worked in a variety of departments, in my current position allows me to work all rounder business and retail  at our customer service counter. I enjoy my job because I get to help customers with a variety of problems, and I'm empowered to be the person who transforms their experience from a negative one into a positive one. with a smile on my face always .

Education

Higher certicate in Banking

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