
Kelvin Malindi
Customer Service / Support
About Kelvin Malindi:
Data Oriented Professional with expertise in data entry and analysis. Skilled in Microsoft Office, interpreting data, and generating actionable insights. Committed to hight quality work in dynamic, collaborative environments.
Experience
Experienced Front Desk Officer and Data Entry Specialist with a solid background in administrative support and data management. Proven ability to handle multiple responsibilities efficiently, including answering and directing phone calls, managing reception areas, scheduling appointments, and handling mail and deliveries. Skilled in filing, updating, and organizing records, monitoring system uptime, and preparing comprehensive reports. Adept at problem resolution and effectively managing customer complaints, ensuring smooth operations and high levels of customer satisfaction.
Education
Diploma in Computing and Information Systems from John Paul II Leadership and IT Institute, completed in March 2015. Courses covered a range of essential topics including Web Technology, Information Systems, Web Application, Software Development, E-Commerce, Information Presentation Analysis, and Information System Analysis and Design. This education provided a solid foundation in key areas of computing and information systems, preparing for practical application in professional settings.
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