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Karl Lee Franklyn Bukes

Karl Lee Franklyn Bukes

Call Centre agent

Sales

Johannesburg, City of Johannesburg Metropolitan Municipality

Social


About Karl Lee Franklyn Bukes:

  1. Self motivated
  2. Analytical
  3. Empathetic

Experience

 Call centre experience in banking,online gambling,debt collecting 

Education

First national Bank.

Escalation on frozen accounts,debit order disputes on fusion ,tax and checking documents on hogan

September 2022-March 2023

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    Call Centre Quality Assurance Analyst

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    We are seeking an experienced Call Centre Quality Assurance (QA) Analyst to monitor, evaluate, and improve agent performance.The role involves quality assessments, reporting, coaching, and basic training support for a team of approximately 60–70 agents, · ensuring consistent serv ...

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    1 week ago

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    Call Centre Sales Agent Position

    IntelliBPO

    This is a full-time position in the Johannesburg Metropolitan Area as a Call Centre Sales Agent. The role involves handling inbound and outbound calls, providing exceptional customer service and driving sales. · Handling international customers · Identifying their needs · Deliv ...

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  • Work in company

    Call Centre Quality Assurance

    Quest Staffing Solutions

    +This role involves monitoring and evaluating calls for quality and accuracy. Ensures adherence to quality standards and scripts. · +Monitor and evaluate inbound and outbound calls for quality, accuracy, and compliance. · Compile, analyse, and maintain detailed QA reports. · ...

    Sandton

    1 week ago