Julia Semakaleng Tshabalala
Technology / Internet
About Julia Semakaleng Tshabalala:
I'm known for being a detail-oriented, well-organized team player and also I'm a good communicator and I can juggle multiple tasks at once.
Experience
Receptionist with over 10 years' experience working in private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers.
Network Operations Center (NOC) and Technical Support Network Monitoring and customers monitoring, network Map and where customers are connecting. Monitoring Links and customers. Splynx: Ticket login and assign ticket, monitoring of customer’s data, add customer service Activate and stop Customer service. responsible for analyzing, troubleshooting, configuring and evaluating technology issues. The role is to support internal clients, also helping clients to connect with their Wi-Fi connectivity.
Education
- Sechaba High School-2001
- Computer Training: Creative Mind-2006-2007
- Boston City Campus & Business College-2015
- FORTINET: NSE1 Network Security Associate-18-04-2023, NSE2 The Evolution of Cybersecurity 20-04-2023-NSE3 Fortinet Product Awareness 25-04-2023