About Jade Maher:
My name is Jade Maher. I am 22 years old. I am an outgoing and hardworking person who is always willing to work and learn new things. I enjoy working with people. I am currently in my second year in Bachelor of commerce majorin in Human Resource at Richfield Institute Umhlanga. I have a Higher certificate in Hospitality Management.
My skills
- Customer skills
- Resolved customer complaints
- Can operate a switchboard
- Can do admin and books
- Can manage cash and the card system
- Set up venues at hotels
Experience
Just Zen
- I worked at Just Zen for 3 months from end of 2019 to the beginning of 2020.
- JUST zen is a jewellery store and at that time it was a pop up store
My skills at this store
- Sales
- Customer service
- Issued receipts and refunds to customers
- Resolve customer complaints
- Set up venues for the stalls
I worked for an internship at Coastlands Musgrave
MAY 2021 – JUNE 2021
My Skills
Front office department
· Front office work Switchboard – answering calls from guests regarding the hotel and reservations
· Reception – Assisting guests while checking in and checking out of the hotel
· Guest Relations – Handling guests complaints and issues
· Admin – Did filing for the Front office department
I worked at for an internship at Pearls Umhlanga
MAY 2022 - JUNE 2022
Food and Beverage Department
· Hostess – Assisted the guests by taking them to the restaurant and explaining what was available that day
· Barista – Assisted in the bar by making coffees and teas for guests, doing stock take and control for the bar
· Supervision – I got to work with the Food and Beverage Manager and assisted with the admin of the department.
· Banqueting – I helped set up venues for clients for conferences and board meetings
Education
I Graduates matric in 2019 and got my Grade 12 NSC Bachelor Pass
I graduated ny Higher Certificate in Hospitality Management from the International Hotel School in 2023
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