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I have been privileged to work in environments that have allowed me to develop skills far beyond what one would expect in the average 8 to 5 job. During my previous position as an Events and Venue Manager, much of my job included assessing where problems may occur and then putting measures in place to avoid the issue or least minimise its effects. It allowed me to realise that overseeing a team where everyone has specific duties may be easier, but that there will often be times where one needs to take on multiple rolls and learn on the job, to ensure everything gets done as needed.

In my current position as National Client Relations Manager, I work with a team of Key Accounts and Business Development Managers to ensure our clients are best taken care of. I have made use of many skills that I learned while in the hospitality and service industry. Being client facing requires a degree of patience and understanding, as well as the ability to be swift and efficient, doing things with a smile, and all while avoiding compromising one's values and morals.

- Key Account Management of clients who come on board with us.

- Sales and Lead Generation where I create leads and develop new clients for the company,

- Project Management where I ensure projects under each client are overseen and completed

- Customer Support and Client Queries where I oversee and allocate to the support staff

- Media Page Management overseeing the content and connections made over Media platforms

- Marketing working with our marketing dept. to ensure effective and up to date campaigns

- Client Logistics like Technician Bookings and Supervision of the relevant technicians duties

Post Graduate Diploma in Enterprise Management 

A full bodied course into running your own business. Available only to those who have completed degrees