beBee background
Professionals
>
Customer Service / Support
>
Johannesburg
Itumeleng Molefe

Itumeleng Molefe

Administrator Assistant/ Customer Care Specialist
Johannesburg, City of Johannesburg Metropolitan Municipality

Social


About Itumeleng Molefe:

My personal philosophy is rooted in empowering others and creating a positive perspective of life circumstances. With a genuine and nurturing nature, combined with a professional and ambitious approach, I possess the primary skills needed in my field, including communication, attention to details, collaboration and teamwork are part of my skill set, with proficiency in problem solving. My goal is to ensure that I work effective and efficiently while contributing to operational functionality of the organization.

Experience

My 2 years experience in customer care service at Digital mall (pty)Ltd  has taught me a great deal about dealing with customers. I have developed a strong problem-solving skills and communication skills. My duties are not limited to;

• Logging customers complaints on CRM and resolving them
• Handling all inbound calls
• Intiating outbound courtesy calls on cases logged
• Assist with store support
• Assist with delivery support
• Logging refund requests for customer with finance department
and doing.

Education

For several years I have focused on my career path and academic pursuits in Bachelor of business administration. I completed the degree satisfactorily on the 1st of November 2022 certificate number 65770.

Professionals in the same Customer Service / Support sector as Itumeleng Molefe

Professionals from different sectors near Johannesburg, City of Johannesburg Metropolitan Municipality

Other users who are called Itumeleng

Jobs near Johannesburg, City of Johannesburg Metropolitan Municipality

  • GC Solar Midrand

    Sales Executive

    1 week ago

    Direct apply

    GC Solar Midrand Midrand, South Africa

    We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. · To be successful as a sales executive you should be an ...


  • Specd Johannesburg, South Africa

    · JOB DESCRIPTION: · Job Title: Head of Division: COJ · Job Type: Permanent · Job Industry: NGO - Heath Sector · Location: City of Johannesburg · KEY DUTIES AND RESPONSIBILITIES: · 1. Programme Management: Assume overall oversight and management of the programme & the staff ...

  • Direct apply

    Dr. Oetker South Africa (Pty) Ltd Sandton, South Africa

    Staff management **Ensure all company Standard Operating Procedures are adhered to at all times. **Thoroughly follow up on compliance action plans, completing actions timeously. **Conduct continues in Store staff training to ensure team meets exceptional high service levels. **En ...