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Nomzamo Sithole

Nomzamo Sithole

Customer Service Representative

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Nomzamo Sithole:

I’m an experienced in call center agent with a 3 years working customer service experience. 
Identifying improved approaches and enhanced solutions to business challenges are activities that drive and inspire me. Exploration, pursuit and motivation are my frameworks for success. I believe that fresh perspectives and trying new techniques help businesses evolve and grow. my goal is to be on the cutting-edge of industry advancements.

Contributions to my former Call Center Agent role, and this field at-large, revolve around my essential talents in call handling and customer service. I have developed strong abilities in customer service and fostered a reputation as a key contributor through decision-making and problem-solving skills. As a team player, I am collaborative with peers and search for ways to integrate valuable insights. Through these qualities, I have confidence in my ability to facilitate positive change and collective effort.

Experience

Merchants - CustOmer service agent 

Webhelp - Customer service and technical support advisor 

Payjoy - Customer service representative 

Education

Aurora girls high school 

Grade 12 - 2016

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