Immaculate Ngcobo

Passionate and knowledgeable Office Clerk with vast experience
providing administrative and management skills in office settings.
Accustomed to addressing the changing needs of an office and
supporting colleagues and superiors with excellent assistance skills. I
bring forth high quality organizational skills and a self-motivated drive
to achieve excellence. Adept in various software applications, filing
systems, and office equipment. A commitment to safely and
professionally handling confidential tasks. Eager and ready to leverage
my managerial and administrative skills to best serve your office.

Handled correspondence, filing systems, and calendar plans.
 Maintained office supplies and scheduled orders from appropriate
vendors.
 Served as a dedicated Office Administrator in a fast-paced office.
 Brought forth the ability to effectively multitask and prioritize.
 Answered and screened incoming calls.
 Composed, edited, and proofread documents.
 Assisted the administration team with any required duties.
 Created agendas and recorded meeting minutes.
 Handled and administered payroll to employees.
 Implemented policy and procedure changes to benefit employees
and customers.
 Handled the sorting and distributing of mail and oversaw front desk
operations.
 Worked with the Director to schedule appointments and company
meetings.
 Served as a helpful assistant to all office staff including the
Accountant, Property Manager, Maintenance Manager, and Broker.
 Greeted and assisted all visitors and customers.

National Diploma in Public Management – Durban University of
Technology
February 1998 – May 2001
Secretarial Certificate – Office Plus Academy
February 1997 – February 1998
Grade 12 - Our Lady of the Rosary Girls High School
December 1996