
Herman van der Merwe
Customer Service / Support
About Herman van der Merwe:
Mature professional manner and resilience coupled with many years of diverse experiences.
Loves travelling, the outdoors and leading people. Reliable, punctual, caring. Staff, guests and peers. People orientated.
Meticulous in planning and documentation. Hands-on inside and outdoors.
Experience
Management and IT Experiences:
Vehicle Dealership Asset Audits.
Management -Technical and Production Support Manager, Multiple teams.
Projects, LMS Projects, Service Delivery, Up-selling, Client Liaison, ITIL, Budgets, Licensing
Staff mentorship, Contracts, Career planning, Customer Relationships.
Sales and Marketing Experiences:
Retirement marketing - Website - social media. Web Content freelance writer.
Property Sales and Marketing.
SEO Article writing.
Education
Matric, NTSIII, Various IT and MS courses.
WebSphere MQ v7 certified.
ITIL certified
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