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Helena  Ramsamy


About Helena Ramsamy :

Provincial Administrator


  • Devising and maintaining office systems, including data management and filing
  • Screening phone calls, enquiries and requests, and handling them when appropriate
  • Organizing and maintaining diaries and making appointments
  • Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
  • Taking dictation and minutes for various meetings
  • Carrying out background research and presenting findings
  • Preparation of Agendas for meetings
  • Arranging Meetings 
  • Filing
Consolidating all month end staff position returns & staff diversity returns
  • Consolidating of cell phone return & overtime 
  • Checking and sorting of all leave application and Human Resources documentation administration – for provincial and branches 
  • Responsible for all company assets under control
  • Efficient handling of  Petty Cash
  • Key Control and Security of personnel at the branch
  • Responsible for all loans paperwork and stats 
  • Responsible for checking on Loan Stock Control and ensuring there are sufficient stock available at the branches
  • Capturing of Loan Pivots and consolidating for 15 offices
  • Daily completion and submission of the Daily Payment Statistics to the Provincial Manager
  • Fleet documentation and spreadsheets
  • Responsible for issuing out Traffic Fines and receiving authorizations to debit salary forms from staff
  • Data capturing and consolidating Home Visits spreadsheets on a daily basis
  • Checking and data capturing Card Control Stats on a daily basis and sending it to the relevant departments
  • Checking and data capturing Easy Pay Card Control Stats on a daily basis and sending it to the relevant departments
  • Data capturing Enrolment Stats on a daily basis
  • Payment Schedule updates on a monthly basis
  • Fleet Return spreadsheets updates on a monthly basis
  • Tool of trade documentation on a monthly basis
  • License Renewals Lists on a monthly basis
  • Sorting of Requisitions from branches and provincial office to be sent to procurement on a daily basis
  • Making out of requisitions for 18 offices and provincial office, monthly orders
  • Checking stock when stock is received from suppliers and signing for Delivery Notes Received
  • Dispatching orders to the 18 branches and Issuing out delivery notes
  • Making out of goods received notes and sending them to procurement
  • Logging calls when encountering problems at branches and head office
  • Data capturing of monthly card control stats by branches
  • Sorting of and capturing of all Fica Documentation from branches
  • Sorting and capturing of all Rica Documentation from the branches
  • Daily completion and submission of the Daily Security Inspection Report 
  • Ensure that the offices are supplied with stationery and consumables as and when required
  • Correct and accurate completing of administrative and operational documents
  • Travel Bookings
  • Training Co – Cordinating
  • Events Co - Ordinating
  • Balancing and reconciling of settlement slips with the Card Controls and System Generated Report
  • Organizing lunch / refreshments for meetings or trainings


Diploma in Business Computing

Business Management, Business Communication, Business Administration, Marketing, Bookkeeping, Basic concepts of I.T., Windows File Management, MS Word, MS Excel, Access, PowerPoint, Outlook, FrontPage, Information Network Services, Corel Word Perfect, Quattro Pro Presentation, Pastel Accounting


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