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Godfrey Lebohang Motloi

Godfrey Lebohang Motloi

Contact Center Agent
Pretoria, City of Tshwane Metropolitan Municipality

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About Godfrey Lebohang Motloi:

I have more than three years of customer service working experience, as a work seeker support Administrator, Workshop Facilitator and Call center agent. I believe that the experience and skills I have help me to excel and continue to learn in any related position

Furthermore, I have a National Diploma in Entrepreneurship, majoring in Administrative Management, Marketing, Cost and Estimating Accounting, Personal Selling, Credit Control 


 

Experience

Call Center Experience

  • Handling of Inbound/ Outbound Calls
  • Reporting and escalating to different teams
  • Customer Service- Attending to customer queries
  • Data Capturing
  • COVI-19 UIF TERS Agent: April 2020 – July 2020

Administrator Experience

  • Work seeker support: Trainee Facilitator (8 Months)
  • Compiling statistics on work seekers assessed 
  • Briefing of the Psychometric assessments
  • Capturing of data on the candidates’ background

Education

National Diploma in Entrepreneurship

Tshwane University of Technology

 

 

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