
Glen Nyembe
Customer Service / Support
About Glen Nyembe:
Skilled and experienced customer service, sales and retentions consultant. I help customers better understand the products and services that they spend their money on
Experience
Customer Retentions Advisor - Business Process Outsourcing Company
• Retaining Vodacom customers who wish to terminate their contracts.
• Advisor customer on products and package tailored to their needs.
• Cold calling on non-Vodacom clients to convert them to Vodacom contracts (On-biller).
• Educate customers on trends in the telecommunications environment.
• Ensure that all quires are handled within a specific timeframe (SLA).
• Working in highly pressurized environment with high performance targets.
• Working on the following systems (Connex one Dialer, IWS, Ms Office, Vodacom GAAP, Vodacom M2, C3D Comms).
Education
Osizweni Secondary School, Mpumalanga
National Matric Certificate
Professionals in the same Customer Service / Support sector as Glen Nyembe
Professionals from different sectors near Johannesburg South, City of Johannesburg Metropolitan Municipality
Other users who are called Glen
Jobs near Johannesburg South, City of Johannesburg Metropolitan Municipality
-
Customer Service
1 week ago
Digicall Group Johannesburg, GautengA Customer Service (NRS) Agent is required to provide real-time communication support to deaf and hard‑of-hearing customers using South African Sign Language. The role ensures inclusive, accessible, and professional customer service across voice, · video, · and digital channels. ...
-
Customer Service Associate
5 days ago
Quantanite JohannesburgAbout the Role We are looking for enthusiastic and empathetic Customer Service Representatives to join our frontline support team. In this role, you will assist customers using a popular food delivery platform, ensuring queries are resolved efficiently and interactions leave a po ...
- SPARK Schools Cresta, Gauteng
SPARK Schools is a social impact disruptor leading change in the education space through its network of affordable private schools. · ...