George Miguel Antonio Tato

"I am an experienced and perceptive Senior Technical Support Specialist with a strong background in consulting and implementing ERP software. Over the past 9 years, I have been dedicated to providing exceptional help desk and technical support services, gaining extensive knowledge in troubleshooting various software issues."

Professional Expertise: "I have a proven track record in offering network and software support to users, as well as developing and implementing technical solutions. My analytical skills allow me to adeptly analyze system performance and security, ensuring an optimal user experience. As a clear communicator, I have successfully supervised multiple implementations and provided personalized training and motivation to each team member, fostering a customer-oriented attitude in troubleshooting."

Technical Skills and Abilities: "I consider myself a savvy expert in troubleshooting both computer hardware and software issues within customer-focused environments. My comprehensive knowledge of standard operating systems and networking protocols enables me to identify and resolve intricate technical problems. As a detail-oriented team player, I am adept at handling multiple projects simultaneously with a high degree of accuracy."

Problem-Solving and Drive: "I thrive as a complex problem-solver with an analytical and driven mindset, committed to meeting demanding development objectives within tight schedules while delivering impeccable code. Being a respectful self-motivator, I possess the ability to find reliable solutions for software issues, ensuring efficient and effective problem resolution."

Additional Skills: "I also have experience in working with SQL and integrating third-party software such as Xperdyte and Jobsys into Sage 200. Furthermore, my proficiency in English, Afrikaans, and Portuguese allows me to work seamlessly with cross-cultural, global teams."

Education and Certifications: "My educational background includes a National Higher Certificate in Accounting from Tshwane University of Technology, Pretoria, and High School Diploma Certifications (Matric) from Hoerskool Wonderboom Suid, Pretoria. Additionally, I hold certifications in various Sage software, including Sage 200, Sage Intacct, Sage One Advisor, and Sage 50."

As a seasoned Sage 200 Consultant with 9 years of experience and less then 2 years experienced in implanting sage Intacct, I have had the privilege of successfully implementing and optimizing Sage 200 and Sage Intacct software for diverse clients, streamlining their processes, and maximizing their operational efficiency. My expertise includes but is not limited to:

In-depth knowledge of Sage 200 modules, functionalities, and integrations.
Proven ability to customize Sage 200 solutions to meet specific business requirements.
Experience in providing comprehensive training and ongoing support to end-users.
Strong troubleshooting skills and the capability to resolve technical issues promptly.

• National Higher Certificate in Accounting from Tshwane University of Technology, Pretoria.
• High School Diploma Certifications (Matric) from Hoerskool Wonderboom Suid, Pretoria.
• Certified in various Sage software, including Sage 200, Sage Intacct, Sage One Advisor, and Sage 50.