beBee background
Professionals
>
Technology / Internet
>
Cape Town
Gasant Hendricks

Gasant Hendricks

Desktop Support Technician

Technology / Internet

Cape Town, City of Cape Town

Social

About Gasant Hendricks :

I have excellent problem solving and communication skills which will assist me when dealing with clients and technical issues all levels. I am very good at managing my workloads and am deadline driven. I am energetic and hardworking as well as being able to maintain confidentiality relating to sensitive matters whilst displaying excellent judgment and initiative when required. 

 

Experience

Setting up work desktops/laptops for users.

Manage and monitor HDD/ SSD encryptions

Troubleshooting hardware components, replaces components.

Set up workstations in project areas for ongoing projects.

Ensure Conference rooms are ready for meetings.

Configure user mobile devices to receive emails.

Rebuild OS on laptops and desktops.

Install and Configure VPN software for home use.

Install and Configure software for Citrix Client Systems.

Office 365 setup for new and existing users.

Troubleshoot software issues.

Configure and add assets to company domain for new users.

Resolve and configure DNS issues for users.

Create user accounts and email addresses for users in AD.

Mailbox creation, add users to requested mailboxes in AD.

Asset management and control in AD – 

  • Add new assets. 
  • Monitor existing assets.
  • Update existing asset details for new and declared assets
  • Biometric access control

Server updates/patching/hardware upgrades

Remove assets from Asset Registry that have been declared as damaged

Apply Group policy to user machines for new starters.

Communicate with 3rd party vendors when resolving printer issues.

Remote troubleshooting and resolving issues for users via Teamviewer.

Monitor and Resolve issues logged on FreshService ticket system by users within an SLA.

Education

Certificate in Pc Technician Course

Professionals in the same Technology / Internet sector as Gasant Hendricks

Professionals from different sectors near Cape Town, City of Cape Town

See professionals near Cape Town, City of Cape Town

Jobs near Cape Town, City of Cape Town

  • Ignite Fitness

    Direct Debits and Revenue Officer

    2 days ago

    Direct apply
    Ignite Fitness Cape Town, South Africa

    A NATIONAL LEADER IN THE HEALTH AND FITNESS INDUSTRY REQUIRES THE SERVICES OF A TALENTED INDIVIDUAL WITH EXCELLENT ADMINISTRATIVE SKILLS AND FINANCIAL ACUMEN TO JOIN ITS CURRENT STAFF COMPLEMENT WITH THE HEAD OFFICE SITUATED IN THE NORTHERN SUBURBS, CAPE TOWN. · - **Requirements ...

  • Status Staffing

    New Business Consultant

    2 days ago

    Direct apply
    Status Staffing Stikland, South Africa

    **Western Cape** · **, Stikland** · - R 17500 Monthly (Pension + Petrol Card + Comm) · **Our Cape Town Based client provides various hygiene-solutions and pest control services. They are looking for an** · **New Business Consultant** · **to generate sales and build their client b ...

  • Strand Guest House

    Guest House Manager

    1 week ago

    Direct apply
    Strand Guest House Strand, South Africa

    While the everyday nature of the role will be to ensure efficient operations, as well as maintain high production, productivity, quality, and customer-service standards; other important tasks include tracking & maintaining profitability alongside the owner of the establishment. · ...

See jobs in Cape Town, City of Cape Town