Estie Kruger Giannopoulos

A highly competent and self-motivated experienced Senior Creditors Clerk and Customer Service Representative with 21 years of experience working for international companies.

Senior Creditors Clerk: Accustomed to servicing a large number of creditors with values from R80 million up to R400 million per month averaging 180 invoicing transactions per day using SAP Accounting and SYSPRO Accounting packages. Able to meet international and internal audit requirements as well as international standards and deadlines. 

Experience in all aspects of Accounts Payable working for an International Tobacco Company Leonard Dingler (Pty) Ltd - A Member of the Philip Morris South Africa Group of Companies – Owner and Manufacturer of Marlboro & Chesterfield, Boxer, BB and Taxi Snuff.

Customer Service Representative: Responsible for servicing the needs of over 50 Wholesale Distribution Centers & more than 1000 Retail Stores of Key Account Customers using the SAP Accounting package 740. Experience in all aspects of Customer Service delivery working for an International Tobacco Company Philip Morris South Africa - Owner and Manufacturer of Marlboro & Chesterfield, Boxer, BB and Taxi Snuff.

Able to work in complex fast paced multi-national environments with cross functional Accounts Payable and Accounts Receivable experience in a variety of industries including FMCG Tobacco (Philip Morris Intl. -Marlboro, Chesterfield, Boxer, BB and Taxi Snuff, Roll Your Own, Rizla), Alcohol (Halewood Intl. - Red Square Range, Caribbean Twist Rum Coolers, Buffelsfontein Brandewyn) and Packaging (Cinqpet Int. - PET packaging for food and beverages), Industrial and Residential Heating and Air Conditioning and Climate Control Solutions (Daikin International), Telecommunication (Telkom), Credit Bureau (Trans Union ITC)

Additional competencies include South African National Defense Force (Military Training) and South African Police Services (SAPS Combat, Prevention, Public Order Policing, Crowd Control and S.W.A.T Training), good analytical skills, managerial skills, innovation, and diligence. Customer relationship management, being a team player, goal setter, competitive and confident. General office administration, self-discipline, loyalty, and dedication.

2019    SAP Accounting                             SAP Accounting Version 7.30, 7.40, 7.70                                                              

2010    Pastel Accounting                          Partner 2009 Advanced Version 10.0.1 

                                                                  Partner 2009 Intermediate Version10.2.1

2006    Syspro Accounting                         Syspro Accounting – Version 6.0                                                                   

2003    Quest Computer Skills                   Secretarial Diploma

2003    Quest Computer Skills                   Call Centre Course

1998 – 2010 – National Defense Force - Reserve Force

            National Defense Force Training  Basic Military Training

            Rank – Lance Corporal                 S.W.A.T Training

                                                                  Anti-Poaching Unit at :

                                                         Umlalazi Ezemvelo KZN Wildlife 

                              National Parks     

                                                                 Hluhluwe-iMfolozi KZN Wildlife

                                                                 National Parks                                            

                                                                   Musketry 

                                                                 Reaction Force 

1996 – 1997 South African Police Services – Reserve Force

            Basic Policing Course                   South African Police Services

            Basic S.W.A.T Course                   South African Police Services

Senior Creditors Clerk:

Responsible for servicing creditors with a value R150 million to R400 million per month using the SAP Accounting package 7.30 & 7.40 and SYSPRO Accounting package V 6.0 for 369 Local and foreign vendors.

Responsibilities included:

Responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient, and timely manner.

Three ways matching of local, foreign & Intercompany invoices being processed via Purchase Order, Delivery Note/Goods Received Notes & Invoices

GRV management (Goods Returned Vouched)– ensure vendors provide credit notes for stock returned matching with information obtained on GRV from warehouse, also referring to GRV number on credit note processed.

Invoices to meet SARS and Philip Morris (SOX) requirements accurately in compliance with financial policies and procedures

Accounts Reconciliations: Verify and investigate any discrepancies, Reconciling vendor accounts and monthly vendor statements.

Generating day to day, weekly and monthly timeous payment runs of financial transactions. This includes verifying, classifying, and recording accounts payable data on SAP for SA Rand and Foreign currencies (EUR, USD, GBP, CHF, Danish Krone), and ensuring all transactions are correct and authorized into the bank for EFT transfers.

VAT 201 payments to SARS monthly and timeously

Payments to Discovery Medical Aid monthly and timeously

Reconciliation and Payments of Travel and Entertainment expenses and Fleet accounts vs Standard Bank Stannic report following strict company Travel & Entertainment policies and procedures.

Reconciliation of the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.

Seeing that age analyses, trail balance, purchase order analyses are up to date.

Monthly Reporting – Balance sheet recons, Accruals, GL Recons

Understand Expense accounts and Cost Centers

Understanding Compliance issues around accounts payable processed.

Achievements

Reduced age analysis from 290 days to 30 days and under

Enhanced customer relations by resolving enquiries, providing verbal and written feedback and timeously payments of accounts.

Using basic Zulu to establish better working relationships with stakeholders

Meeting International Standards and International Deadlines

SAP ACCOUNTING Senior Creditors Accounts Payable Clerk

SYSPRO ACCOUNTING Senior Creditors Accounts Payable Clerk

Customer Relationship Management

Supplier Relationship Management

Procurement Account Management