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Ericka Kasongo

Ericka Kasongo

Fluent French Speaking administrator and marketer

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

Services offered

I am a research-marketing analyst with strengths ranging in research analysis, marketing, and general
administration. 

I focus on facilitating and coordinating operational databases, formulating marketing
strategies and ensuring efficient office operations through effective management methods. I have a proven
ability to build positive relationships with staff and clients. 

I am well suited to liaise with business partners and stakeholders, identify new business opportunities, and keep up to date with market trends. I aspire to work in a professional environment where I can utilize my analysis and marketing skills. I strive to build on my knowledge and my marketing strategies to meet personal and company goals.

Looking forward to hearing from you

Business development
Marketing
Research marketing analyst
Database management
Administration
Approximate rate: ZARR 100 per hour

Experience

MFM – Medical Fund Management (Eco Medical)
03/2020 – 12/2022


Research Marketing & Analysis, Johannesburg
 Created a hospital/ specialist COO (Country of Origin) and COD (Country Of Destination)
database for clients for need medical attention. I managed to get information that the client may
need, such information includes, visas, medical appointments, apartment booking, correct
documentation, and follow-ups with the healing process.
 Advertised our company websites for all businesses (eco-medical, eco-pharmacy, eco-suite, and
eco-household) under the umbrella of MFM.
 Exchanged roles, in replacement of the secretary vacancy. Worked 2-3 hours every day to cover
full duties.
 Created a sales/ discount post for all the stores under or working with MFM, this increased
customer base, direct engagement, and participation.
 Took part in a training program to sell and market newly manufactured products, while analyzing
the rate of supply and demand, through marketing and familiarity.
 I would communicate with French-speaking clients. This allowed consumer comfortability.

Education

Wits English course, WITS, Johannesburg, 2019.
 LAB English course, LAB School, Johannesburg, 2019.
 Diploma in Chemistry, Institute of Kalunga, Republic Democratic of Congo (DRC), 2018.
 Level six, Kalunga Secondary School, Johannesburg, 2018.
 Level six, Saint Therese Primary School, Republic Democratic of Congo (DRC), 2012.

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