Elrita Hendricks
Services provided: Customer Support Representatives , Support - Virtual Assistant Services
About Elrita Hendricks :
I have more than 10 years Contact Center Experience mostly Inbound answering call and service clients with a First Call Resolution. I'm very professional yet a bubbly personality which compliments my career and therefore excel in effective communication. I'm a very good listener which enables me to screen the clients in opening of the calls and assist swiftly. I understand KPI's and SLA is of High Importance and therefor strive towards servicing all clients to the best of my ability and not deviating from the company's culture and protocols. I'm a good team player and work very independently. I adapt very easily and no matter the nature or service of the company in the end customer service is about having the resolution and to ensure that at close of call the client is satisfied and happy.
Experience
As an experience Customer Care Consultant at Media24 I've gained a great deal of knowledge and experience in communicating effectively. Im able to freely converse on all levels whilst navigating systems such as SAP and CRM.
Education
Currently a 1st year student at Bellview studying Human Resources.
Professionals who compete with Elrita
Professionals offering similar services to those of Elrita Hendricks
Professionals in the same Customer Service / Support sector as Elrita Hendricks
Professionales offering Customer Support Representatives services
Professionales offering Support - Virtual Assistant Services services
Professionals from different sectors near Cape Town, City of Cape Town
Jobs near Cape Town, City of Cape Town
-
Head of Software Engineering
Found in: Executive Placements ZA C2 - 3 weeks ago
Career-seekers Recruitment Solutions CapeTown, South Africa R800,000 - R1,200,000 per yearOur client, a Group Leader in the is global Talent Management Sector is seeking to URGENTLY appoint a seasoned Software Engineering Head to be based in Cape Town, South Africa. · MAIN PURPOSE FOR THE ROLE: · To formulate and implement Strategies for driving the technical vision o ...
-
Support Associate
Found in: Job Placements ZA C2 - 3 weeks ago
SAFAIR OPERATIONS Cape Town, South Africa R150,000 - R250,000 per year· RESPONSIBILITIES:Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; · Assist customers when there are flight disruptions and/or cancellations; · Handle and safeguar ...
-
Civil CAD Draughtsman
Found in: Job Placements ZA C2 - 3 weeks ago
Communicate Recruitment Cape Town, South Africa R150,000 - R300,000 per year· As a key member of our team, you will be responsible for drafting and modeling civil infrastructure projects using Civil 3D and Autocad. Your tasks will include creating layout plans and construction drawings to support the realization of various projects. · Skills & Experienc ...