Divine Overmeyer

To Whom It May Concern:

APPLICATION FOR POSITION

I am a hardworking, reliable, self-motivated and trustworthy person with the ability to work both independently and as part of a team, with a positive work ethic and attitude. I am very eager to learn and to take on new responsibilities. I am also well-adjusted at handling a variety of tasks diligently, effectively and with great responsibility and pride. 

Working as a Receptionist and Medical administrator at Dr FJ Kloppers, I have successfully put into practice my love for customer service and patient relations that has enhanced the patients experience in the practice.

I have the ability to follow direction and keep accurate records. I believe in providing our patients with the best medical care possible and I have the skill to review all medical aid queries.

I have a passion for admin and therefore have the understanding of implementing the needs of the practice in this regard. I have knowledge of how all medical aids work and therefore can assist patients and Dr’s with any claims or queries.

I believe I have the ability and skills to perform the position I’m applying for.

I am currently based in Bethlehem, Free State. However it is my plan to relocate back to Cape Town.

I look forward to hearing from you.

Thank you in advance.

Yours sincerely

Divine Overmeyer (Miss)

TOTALSPORTS

V&A Waterfront

Job Description                    :               Floor Manager

• Shift Leader
• Managing Staff (20 Staff Members)
• Preparation and Controlling of Stock Taking
• Management of Sales Floor
• Customer Service
• Customer Complaints
• Product Training
• Product Knowledge (Apparel, Footwear, Accessories)
• Merchandising
• Buying and Placing orders
• POS Administration
• Target and Budget Setting
• IR Relations
• Performance Management

Period of Employment        :               February 2010 – March 2011

Reason for leaving               :               Promotion

SPORTSCENE

11 Adderley 

Job Description                    :               Store Manager

• Staff Management
• Customer Service
• Customer Complaints
• Placing Orders of Stock
• Administration
• Staff Salaries
• Performance Tracking
• IR Relations
• Disciplinary (Staff Management) 
• Product Knowledge Training
• Target and Budget Setting

Period of Employment        :               April 2011 – October 2011 (Promoted from Totalsports)

Reason for leaving               :               Received Offer From Edcon ( Edgars )

EDGARS

Cresta

Job Description                 :               Ladies Department Manager

• Product Knowledge
• Staff Management
• Ordering Stock Products
• Administration
• Customer Service
• Target and Budget Setting
• Promoting Store
• Merchandising
• IR Relations
• Performance Setting
• Customer care
• Performance Tracking

Period of Employment        :               October 2013 – April 2016

Reason for leaving               :               Promotion

EDGARS

Mall Of Africa

Job Description                 :               Ladies Department Manager

• Product Knowledge
• Staff Management
• Ordering Stock Products
• Administration
• Customer Service
• Target and Budget Setting
• Promoting Store
• Merchandising
• IR Relations
• Performance Setting
• Customer care
• Performance Tracking

Period of Employment        :               April 2016 – July 2020 

Reason for leaving               :               Retrenched – Covid 19

MEDICLINIC HOOGLAND / MONTANA LAUNDRIES

Bethlehem Free State

Job Description                                    :               Laundry Unit Manager

• Administration
• Quality laundry services
• Liaison – Intern and extern
• Personal and professional development
• Financial management
• Stock take
• IR relations
• Stock ordering

Period of employment        :               October 2020 – November 2021

Reason for leaving               :               Promotion to work for Mediclinic Hoogland Directly

MEDICLINIC HOOGLAND / SURGICAL UNIT

Bethlehem Free State

Job Description                                    :               Unit Admin Assistant/ Stock Controller

• Administration
• Receptionist
• Doctor Liaison
• Medical aid 
• Theatre Bookings
• Stock Take
• Patient filing
• Patient Billing

Period of employment       :               December 2021- December 2022

Reason for leaving               :               Orthopedic Surgeon asked me to open his practice with him

DR FJ KLOPPERS – Orthopaedic Surgeon

Bethlehem Free State

Job Description                                    : Medical Receptionist ( Specialist Doctor )

• Receptionist
• Managing diary bookings
• Prepare Theatre list bookings & Pre-Authorisations
• Open accounts and capturing new patients
• Communicating all billing policies asper medical aid
• Receiving payments via Card/Cash
• Typing and completing all Doctor’s notes and reports.
• Submit invoicing to billing company
• Liaise with contractors eg Radiology/Hospital/ Anaesthetist
• Assist with all office administration

Period of employment       :               January 2023 - Currently

Reason for leaving               :               Relocating back to Cape Town

School                                    :               Knysna High School

Matric 2006

Tertiary Education               :               UWC 2007

                                                                Travel and Tourism