About Daryn Abrahams:
I’m professional with a wealth of skills gained in the network support and customer service sector within the Telecommunications industry.
Managing help desk/call centre agents in assisting customers with help desk queries. coaching and training around any software/hardware functionality, troubleshooting and resolving any home broadband difficulties.
Demonstrating customer service skills, such as actively listening to customers and staff in order to understand each issue and situation, providing proper follow-up and status update.
I’m technically minded and with great people skills. This allows me to communicate and present information effectively to people from different social background.
I have a great track record in coaching, mentoring and managing staff to not only achieve their goals within the business but also to have them achieve the goals and targets of the business
Experience
- June 2015 - Current: Customer Service Manager/Network support
- Feb 2022 - Aug 2022: Acting Operations Manager
- June 2014 - June 2015: Senior Customer Service Rep/Network Support
Education
- Business Management NQF - Dec 2014
- A+ and N+ : Jan 2022 - Currently studying
Professionals in the same Telecommunications sector as Daryn Abrahams
Professionals from different sectors near Cape Town, City of Cape Town
Jobs near Cape Town, City of Cape Town
-
Workforce Manager
Found in: Talent ZA C2 - 3 days ago
Isilumko Staffing Cape Town, South Africa Full timeOur client in the BPO sector is urgently looking for Workforce Manager: · Requirements · Candidate must possess at least a Bachelor's/College Degree · 4 years minimum experience in Workforce Management · Dialer experience for outbound campaigns a must · Excellent skills in forec ...
-
Plant Equipment, Fleet and Industrial Machinery Operations Manager
Found in: Executive Placements ZA C2 - 1 day ago
Lotus Recruitment CapeTown, South AfricaOur client, a leading multinational and multifaceted manufacturing company, focused on emulsions, binders and micro surfacing products, seeks to employ a diverse, high energy and professional manager, as part of their succession plan, to take over manage factory machinery, fleet, ...
-
Sales Agent
Found in: Trabajos Diarios ZA C2 - 1 day ago
Lioness Treasure Cape Town, South Africa Full timeMarket Related · EE/AA, Non EE/AA · Easy apply · Introduction · Looking for a dynamic Marketing Assistant to join a Multinational company based in the East Rand · Duties & Responsibilities · Relationship building · Assist and provide input around promotional material · Administra ...