Danelle Viviers

I am a very service-oriented professional with 16 years of experience in service/client care positions. Skilled in delivering exceptional customer service and building solid relationships with clients.

Proficient in communication, problem-solving, time management, team management, and a proven ability to work well under pressure.

The ability to handle challenging situations and clients with ease.
Committed to providing top-notch service and exceeding customer expectations. 

Seeking a challenging position in a dynamic organization where my skills and experience can be utilized to drive success.

Buzybuy / Senior Sales Executive -  March 2020 – PRESENT 

My focus is to ensure communication between myself, the customer, and the supplier.
I keep track of all orders on Jira to ensure all communication is noted and follow up on all orders and keep the clients up to date as well as assist with prorate billing and invoicing explanations.

 MX-IT Solutions / Cold calling sale representative – March 2019 – February 2020 

I sourced clients by working through online platforms, used social media to advertise current promotions, and assisted with network installation and tier 1 technical support.

 Klein Joostenberg Farm / Temp - July 2017 – October 2017

 I was employed on a temporary basis to assist the Debtor and Telesales during my maternity leave. 

 WesCape Aluminium / Personal & General assistant – July 2015 – September 2018

My key functions included administrative support, human resources, and sourcing, including negotiating pricing, managing inventory, coordinating meetings, and conducting employee evaluations. 

Partial High School career.