Conway Charles

I have good organisational skills and my MS Office knowledge and experience will be an asset for any organisation.

I am both a hard and smart working person who is good at pro-active decision making and planning my day and week ahead accordingly to ensure that time is managed and used efficiently.

I have good communication skills and listen effectively. I am also attention to detail driven and possess excellent computer skills. I am an effective time manager and also plan strategically. As an individual i understand that delivering high quality data in a business is essential to ensure client satisfaction.

I also understand that effective communication is crucial in any organisation and that good communication is key to success. I am also an organised person who prioritises according to urgence and importance.

As an employee I also enjoy learning new things and I am always up to a new challenge.

I worked as a data entry clerk for 17 years and during this time I worked closely with client service executives to resolve client queries effectively.

I also did quality control in our department and also trained new employees.

I supervised a team of 23 data entry clerks and also resolved both internal and external client queries

I have obtained a matric certificate in 1999 and also a Business Management certificate in 2016.

During 2021 I completed a General Management Certificate which holds a NQF Level 4 certification.