Connie Ndimande

I have undergone different training and worked at different departments with excellent ability to operate within a team, while being able to operate without constant supervision or direction. I am able to make sound decisions based on logical and critical analysis of given situations.

I am reliable, willing to learn and I can cope very well under pressure. My focus is on delivering excellent service and ensuring the high standard that is expected by our clients is and brand is achieved.

My personal traits include personal commitment shown through the ability to deliver excellent quality services through compliance.
I am approachable, understanding, honest and decisive. I love challenges thought, confident and positive.

I have strong conceptual skills, visionary understanding of sensitivity to the needs of employees in terms of well-being, development, planning, organizing, negotiating, motivating and innovative.

My previous work has enabled me to communicate well with people from all backgrounds; the quality of my work is high and accuracy in my work is significant.

I prioritize tasks to meet strict deadlines according to the agreements or Service Level Agreements in place. I have done presentations, writing essays, research and compiling weekly reports and obtained information from Internet, libraries and conducted interviews of various assignments. I am willing to learn various skills and will always be available to assist if needed.

I continue to excel in the speedy resolution of conflicts to ensure customer satisfactions is achieved, both at management and junior level. I am a person who can be able to create and maintaining and continuously improve communication around me.

I am confident person with an excellent performance. I trust that opportunity will be awarded to me as loyal person, and that good outcomes will be received.

Thank you

QUALITY ASSURANCE

 Deliver service in terms of agreed Service Levels Agreements to the business units in the Absa Group i.e. 14 working hours turnaround time
 Continuously verify quality of own work by checking that each and every transaction captured on the SAP system is correct.
 Ensure that the all the payroll processing documentation is aligned to the SOX requirement. e.g.: all the relevant signatures are obtained for the specific tasks i.e. out of cycle increases
 Verify that all compliance and rules and regulations pertaining to the various Payroll processing tasks are adhered to and that the HR Administrator /HR officers are complying to these rules when documentation is submitted.

BUILDING RELATIONSHIPS

 Advise HR Officers/ HR Administrators/HRBP with the correct processes to follow as and when required regarding payroll matters
 Educate and act as a Subject Matter Expert on payroll matters to the HR Officers i.e. educate on how to do tax calculations.
 Engage with the HR administrator/ HR Officer on an adhoc basis to assist them where applicable: e.g. correct forms to complete for the different job employment type.
 Ensure accurate delivery of services to the HR fraternity as per the agreed service level agreement.
 People management
 Coach and Mentor team members on daily basis
 Identify opportunities for process improvements to enhance the department and increase effectiveness of our activity  
 Assess credit applications within mandates based on the company credit risk model and policies, within agreed service level agreement. 
 Perform people management functions, including but not limited to 
o and recruitment demand planning 
o talent management and succession planning 
o mentoring and coaching 
o management of discipline and grievances 
o performance development 
o reward and recognition management 
o training and development

GOVERNANCE AND CONTROL

 Adhere to all legislation and statutory requirements are adhered to when processing of payroll tasks. i.e. tax calculations are correct.
 Keep abreast of all changes pertaining to payroll matters e.g. Government tax changes, changes in legislation
 

Communication skills,
Managing calls effectively telephone techniques. Introduction to computers- Microsoft word, excel
Outbound sales and debt collecting- sales skills, debt collection skills
   Leadership
   Coaching and team building
   Effective communication
   Planning and organizing
   Relationship within workplace
   Performance management
   Disciplinary hearing
   Motivate and build a team
   Service level management