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Pretoria South
Ciarra Vorster

Ciarra Vorster

Reservations Manager

Tourism / Travel / Hospitality

Pretoria South, City of Tshwane Metropolitan Municipality

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About Ciarra Vorster:

I am an incredibly hard worker. I always strive to ensure the best work is handed in.

I have been described as an honest, hardworking, and fastidious employee. 

I have amazing customer relations skills, always have a smile on my face and a "can do" attitude. 

I work well in a team or alone and can manage a team of staff members.

I am flexible, eager to learn, and always up for a challenge. 

I have amazing scheduling skills and love to be on time. 

I have three years working for a very busy guest farm in Clarens Freestate as the guest host, reservations manager, farm manager, stud manager, stud rider, personal assistant, social media manager, and whatever else was expected of me.

I do look forward to hearing from you.


 

Experience

Answering phone calls and emails in a timely manner. Managing incoming bookings

Managing booking platforms, (Booking.com, AirBnB, TravelGround, LekkeSlaap, Afristay, SafariNow, SA Venues, Camp & Caravan SA, Mass Camp 2021, etc...)

Confirmation email updates
Rates Set-up and management Minimum stay set-up and management Answering reviews
Invoicing for guests and accountant
Social media marketing
Mailchimp & SMS portal marketing Generating databases & upkeep NightsBridge, PayBridge & BridgeIT management Activities management Competition research
Remote staff management
Follow-up calls and emails

Education

I spent three years on a bustling guest farm in Clarens managing staff, the 12 units, and guests. I was trained by Yvonne McCarthy and know all the tools of the trade 

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