Christopher Moyo

Highly organized detailed orientated

technical & administrative

professional, with efficient track

record of operation. I'm passionate

in finance & technology continuous

development to deliver exceptional

customer service and resolve issues

efficiently collaborated skilled in

building personal and business

growth.

technically proficient and highly adaptable professional with experience across financial services, customer support, compliance, administration, and data analysis. He has a strong foundation in fintech, customer relations, and regulatory compliance, with hands-on expertise in CRM systems, Microsoft Excel, data reconciliation, and financial intelligence.

Key Roles & Experience:

• Reconciliation Data Analyst – Waxed Payment Solutions
  Johannesburg | Nov 2024 – Present
  Ensures accurate reconciliation of fare collection data, resolves transaction discrepancies, and liaises with internal and third-party stakeholders.
• Technical & Customer Support Agent / FICA-KYC / Call Center Sales – Alpha Markets
  Pretoria | Feb 2023 – Mar 2024
  Delivered technical support, managed FICA/KYC compliance, handled client inquiries, upsold financial products, and maintained CRM data.
• Marketing Executive Analyst – Square Root Analytics
  Midrand | Apr 2024 – Jul 2024
  Managed data-driven marketing analytics, evaluated campaign performance, and worked with social media and digital platforms.
• Admin Officer & Support – Nomvuzo Holdings
  Midrand | Sep 2021 – Nov 2022
  Performed clerical and scheduling duties, financial reporting, and improved administrative processes through automation.
• Merchandise Agent & Office Assistant – Tribecca Supplies
  Midrand | Apr 2019 – Jun 2021
  Conducted inventory sourcing, managed admin support, and handled technical systems.
• Introducing Broker (IB) – Affiliate Project
  Pretoria | Feb 2023
  Referred and managed 330+ clients under a broker partnership, facilitating client onboarding and trade execution.

• Fintech Disruption in Finance – University of Cape Town (2024)
• Compliance & Risk Management Accreditation – Moonstone Business School
• CPD Certifications (273+ points) in customer service, compliance, policy writing, and fintech.
• Diploma in Fitness, Anatomy & Psychology – HFPA Academy
• Matric (NQF 6) – Prestige College

Core Skills:

• CRM Systems | Excel | Data Reconciliation | Technical Support
• FICA/KYC | Financial Compliance | Blockchain & AI in Fintech
• Customer Service | Sales | Project Management (Agile/Scrum)
• Business Development | Underwriting | Regulatory Analysis