Busiswe Mzilikazi

I am a resourceful Library Assistant with experience in organizing the library collections. I tactfully provide patrons with insight of information to maximize customer service utility. A resource-driven Library Assistant that recommends and interprets information sources and assist users in every way possible. A knowledgeable Library Assistant with extensive background working within WorldShare library system and SLIMS. Excellent knowledge of research processes. To secure a challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally.

I have a solid understanding of instructing individuals on how to perform research, locate information, and support users with their research efforts and cataloguing. I possess exceptional organizational skills for overseeing library resources, outstanding communication abilities to support students and faculty, and adaptability to emerging technologies for utilizing digital resources. Furthermore, I show a dedication to customer service and a strong enthusiasm for libraries and information availability.

Msunduzi Municipal Library - 01/2014 - current

Library Assistant

Cataloguing-Abstracting, indexing and database construction and updating,performing original cataloguing conforming to the latest international standards and classifying material using RDA, DDC 23 Edition and OCLC World share.

Circulation- Issuing library materials (books, DVD`s, periodicals) to users, renewing and receiving returned items, assist with collection management by shelving, shelf checking and identifying damaged material and general upkeep of collection, handle other administrative tasks linked to circulation procedures e.g. collecting fines, sending reminders for overdue items and handling petty cash of the library.

Interlibrary loan- Handling of interlibrary enquiries ,filing of requests received according to request number, handling of national requests through WorldShare request and follow-up of resources that cannot be delivered, and give feedback to users.

Collection development, user education services and orientation of new users,attending to queries through telephone, e-mail and personally, preparing the daily roster, which outlines the daily duties for staff,weeding of materials and marketing and promotion of library and information services.

University of KwaZulu- Natal, 2020 : Bachelor of Library and Information Science Honours

University of South Africa, 2018 : Bachelor of Information Science Degree

Hope Study Project,1996: Matric