Bronwyn Baragwanath

An experienced medical office receptionist with over seven years’ experience in working within a health/medical settings.

Skilled in optimizing practice work flow by managing patients flows, professionals schedules, and patient appointments.

Good administrative skills, including inventory management, accounts receivable, and patient records management.

A patient-focused, detail-oriented and computer-savvy medical receptionist. Personable and courteous in all interactions with patients and team members and skilled at anticipating professional and practice needs.

•        Effective in handling office and administrative tasks within busy times.

•        Expedient in processing patient check-in/check-out, verifying medical aid options   and   collecting third-party claims.

•        Efficient in managing appointment scheduling, patient records, medical billing and  financial information.

•        Over seven years’ experience in a busy health/medical office, providing efficient client- centred service in all interactions and tasks.

•        Able to organise tasks and deal constructively with interruptions and demanding patients.

•        Track record of maintaining medical record integrity through accurate and efficient handling of confidential data.

•        Able to exercise discretion and independent judgement to ensure the smooth operation of the front office.

•        Solid Ms Office and scheduling system experience, i.e.: Health Bridge, Eminence, Optimax, and Goodex (basic) and Elive.

•        Capable of identifying and resolving problems using good judgement and decision making skills.

•        Adaptable and able to re- prioritize according to changing needs and demands.

 I enjoy working in this environment and pride myself on responding quickly to all patient needs with empathy and professionalism.

·        Certificate in Building a Winning Practice (Health Bridge).

·        Certificate in Health suite 2.9 (Health bridge)

·        Certificate in Self Leadership (Online short course)

·        Certificate in Creative Thinking & Innovation (Online short course)

·        Certificate in Business & Office Administration (Online short course)

·        Certificate in Business Management (Online short course)

·        Certificate in Business and Office Management (Online short course)

·        Certificate: Intro to Business Accounting (Online short course)