Bradley Nell
Services provided: IT Support , Customer Support Representatives , Support - Virtual Assistant Services
About Bradley Nell:
Having played sport from a young age, it’s been a huge passion of mine for as long as I can remember.
It gives me great pleasure to work with people - as individuals and in the team environment, contributing to their success and helping them thrive.
I truly believe that people can express themselves through sport and that there are no limits to the extent at which they can do this.
During my time at The Boland Cricket Union, as the Strength & Conditioning Coach and Assistant Coach, I experienced how sport can unite people from vastly different backgrounds and upbringings. I believe that helping people to unite in the pursuit of a common goal is an invaluable experience that I have gained.
I am highly motivated and competitive, and always striving to be progressive in my approach to High Performance, and all aspects of sport.
I believe that if every individual/department is functionally optimally in a high performance culture, great things can be accomplished. My dream is to play a part in such a setup.
My core skills include:
- Strength & Conditioning
- GPS
- High Performance Sport
- Video analysis and Tagging
- Biomechanical Analysis
- Assistant Coaching (Cricket)
- Sidearm throwing (Cricket)
- Fielding drills (Cricket)
Accreditation:
- NSCA Certified Personal Trainer (2012 – 2021)
- BokSmart 7 (Rugby Safety Course)
- SAHA (South African Hockey Association) Coaching Level 1
I have 4 years and 8 months experience in Technical Support, Customer Service, Software Testing, Quality Assurance and Quality Control. My Customer Service experience includes remote support (TeamViewer), emails, phone calls, live chats and SuiteCRM. I have tested Windows, iOS and Android applications on a daily basis, from alpha versions to release candidate versions.
My QC role was performed while manually testing doppler radars, along with the software. I have worked with engineers and software developers to improve applications. I pride myself on providing quality work and showing this through the quality of the applications and assisting customers in getting the best experience from their technology and products.
I have experience in working with and reporting to multiple teams including software developers, engineers, production teams, and various managers. These teams have been located in South Africa, Europe and the United States of America. I also have experience of working in the USA for two months, performing training in our Orlando office.
Experience
2023 - Current
SACS (SOUTH AFRICAN COLLEGE SCHOOL)
Hockey Coach
WPPS (WESTERN PROVINCE PREPARATORY SCHOOL)
Hockey Coach
MASIPHUMELELE RUGBY CLUB
Sponsorship Manager
June 2017 - January 2022
FLIGHTSCOPE – LAUNCH MONITORS
Tester and Senior Technical Support Associate
Key responsibilities
• Testing – Doppler Radar Units and Applications (iOS, Android, Windows)
• Technical Support and Customer Service
Key Benefit
• Enhancement of knowledge in the field of technology
• Insight gained into development of software and applications
December 2015 - March 2018
BOLAND CRICKET
Strength & Conditioning Coach
Assistant Coach
Key Responsibilities
• Ensuring peak physical condition of players
• Injury prevention and match readiness
• Monitoring of training load
• Recovery
• Monitoring overall well-being of players
• Sidearm throwing and fielding drills
• Video and Biomechanical analysis
• Fulfilling the role of an assistant coach
Key Achievements
• Clean record in terms of games missed due to internal injury
• Record number of players called up to represent the franchise team (Cape Cobras) during my three seasons with the team
Education
2009 - 2016 University of Stellenbosch
2009: 1st Year BComm
2010 - 2016: MSc, Hons and BSc Sport Science
MSc Sport Science : Thesis Title
Workloads of Semi-professional Cricket Players, participating in Three Different match Formats over a Competitive Season.
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