
Bongani Ngwenya
Customer Service / Support
About Bongani Ngwenya:
Passionate about inter-acting with people and rendering exceptional client service with proven knowledge and skills in casino tables games analysis,excellent communication,problem-solving and emotional resilience as well as the ability to deal and supervise various casino games and for high-end customers.
Competent in handling casino tables games with presence and command,finding creative and innovative ways to improve efficiency,staff evaluation,mentoring, coaching and disciplining.
Experience
Trained as a Dealer in 1997 by Unique Initiatives.
Dealt tables games as a Trainee/Junior Dealer for Emnotweni Casino
Recognised,in 2005, as senior experienced Dealer by Gold Reef City Casino,awarded 2008 Best Dealer Of The Year Certificate.
Promoted,in April 2009, to Trainee/Junior Tables Games Supervisor by Gold Reef City Casino and recognised,in November 2009, as Senior Tables Games Supervisor.
Transferred,in 2011, to Silverstar Casino as Senior Tables Games Supervisor.
Education
1996 Senior National Senior Certificate